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For any non-emergent medical procedure needed in a hospital setting, please contact the Care Coordinator at 888-346-8090. The Care Coordinator will schedule facility care on behalf of all members. The process involves outreach to several facilities in the area and will take into consideration member preference, the physician/surgeon’s treating privileges and quality standards of the facility and price. Any facility can be considered by the Care Coordinator, which is why HealthSmart is only to be used for access to doctors and non-hospital services.
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